Items forgotten by guests are always a source of hassle for hotels. Whatever their ERP, none provides for their rational management. In most countries, forgoten items are kept for one year before being disposed
The solution
No Hassle, no waste of time and money....
.... Let us take care of it for you
If a customer is willing to claim a forgotten object, each hotel has set up a procedure, unfortunately not based on any rational system, which again generates costs, without guaranteeing customer satisfaction.
According to the hotels, several hundred or even thousands of items must be managed and stored, representing a considerable investment time and therefore a high expense.
Management of Items forgotten in Hotels